1.
Provide day-to-day customer support, such as:
•Taking calls/answering questions
•Ability to interact and manage customer relationships
•Monitoring project and reaching out to customers proactively to
assist with completion of tasks
•Willingness to initiate and conduct face-to-face client
meetings/consultations
•Administer training to clients on various functions of
services.
•Involve in activation activities such as registration, training
and service administration.
•Communicates with various departments within schools and
sponsors to ensure an integrated approach to a client
relationship
•Provide consultative supports to schools and sponsors
•Identified what needs to be done & develops appropriate action
plans to accomplish an objective & monitors progress on delivery
【職務聯絡人】 杜先生
【聯絡Email】
jdu@aief.org.tw
【電洽】 02-27058840 #20
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2. Qualifications/experiences
•Master’s degree from an accredited U.S. university
•Minimum of four years working experiences
•Strong
Customer Service Experience and/or Operations Experience
•Strong communication skills a must, and multilingual in the
following languages –Mandarin and English
•Detail
oriented, a desire to solve problems, analytical ability.
•Ability to multi-task and work in a deadline /time
sensitive environment
•Ability to work independently
•Project Management skills
•Must be willing to travel
domestically
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